Dash by Halaska. Terms.
Booking and paying for a dash means you agree to these terms. They're written plainly so there's no ambiguity about how a dash works and what each of us is responsible for. If anything here is unclear before you book, email me at chris@halaskastudio.com and I'll talk it through.
What a dash is
A dash is a fixed-price, one-week product design sprint, led by me, Chris Halaska, personally. It's a focused design pass on the surfaces we agree at the intro call: a web app, a mobile app, a website, or a defined combination of these. It is one intervention sized to a tight runway, not an open-ended engagement.
Price and payment
A dash is $6,000 USD, flat, paid in full upfront through Stripe. Payment is how you lock your week and how you accept these terms.
Payment is non-refundable. See the rescheduling and cancellation section for how a credit works if your plans change.
All prices are in USD. You're responsible for any taxes that apply in your own jurisdiction.
What's included
- A working prototype of your product or site, or a combination of them, focused on improving the UX and how it reads to the people who judge it.
- Delivered as a live URL in real code, ready to ship or hand to your engineer.
- A Loom walkthrough of the decisions, plus a short written summary.
- One consolidated round of revisions, as defined below.
- An optional kickoff call.
The week
The dash runs on a fixed calendar. That's deliberate, and it's what keeps the week fast. All times are in my working time zone, which is stated on your dashboard and in every email I send you.
- Before the sprint: your completed brief, verified access, and confirmed scope are due by 12pm Friday the week before.
- Monday and Tuesday: I work.
- Wednesday: first look. A live URL with the redesign, a Loom walkthrough, and a written summary.
- Thursday: you send one consolidated written feedback list by end of day. I keep refining in parallel.
- Friday: your feedback is worked in and the final version is delivered Friday afternoon.
What I need from you
The week only works if your side lands on time, so this part is strict.
- By 12pm Friday the week before: a completed brief, working access to your repo or product that I've been able to verify, and confirmed scope.
- By end of day Thursday during the sprint: one consolidated written feedback list. One list, in writing, by the deadline. That is the single round of revisions a dash includes.
Revisions
A dash includes one consolidated round of revisions, sent as described above. It is not unlimited back-and-forth. Alongside your round, I refine on my own judgment through Thursday and Friday.
Feedback that arrives after Friday's delivery is a fresh piece of work, a second dash, not a continuation of this one.
If your inputs or feedback are late
My delivery dates do not move for delays on your side, because the next client's week depends on mine finishing on time. Instead:
- Late inputs before Monday: if your brief and verified access aren't in by 12pm Friday the week before, your start moves to the next open week. Your payment is held as a credit toward the rescheduled week, not refunded.
- Late or missing feedback: if I don't have your consolidated feedback by end of day Thursday, I finish the work on my own judgment and deliver Friday afternoon as scheduled. There is no second round, and the delivery date does not change.
Scope
At the intro call we agree a goal for the week, the outcome we're aiming at. We don't guarantee a fixed list of deliverables, because the complexity of the improvements can change a lot once I'm into the work. A dash is time-boxed, not set-scope. I work the full week to push your product as far toward that goal as the time allows, and I'll always be straight with you about what's realistic in the week.
If you need a guaranteed, fixed scope with defined deliverables, that's a Halaska Studio engagement, not a dash. Email me at chris@halaskastudio.com.
A request to expand the goal mid-week isn't added to the running sprint. The week ships as it stands on Friday, and anything beyond it becomes a separate dash or a Halaska Studio conversation.
Rescheduling and cancellation
- Payment is full upfront and non-refundable.
- You can reschedule once if you ask before the Friday gate the week before your sprint. Your slot moves to the next opening.
- If you go quiet past that gate, you forfeit that week's start but keep your payment as a credit, valid for 8 weeks, to rebook. After 8 weeks the credit lapses.
Ownership
You own everything I deliver, with no restrictions. Because payment is upfront, ownership transfers on delivery.
By default, I may showcase the work I create for you on my website and social channels. If you'd rather I didn't, or you need me to hold off around a launch or another sensitive moment, just tell me and I'll respect it. I'll always be mindful of your timing.
Confidentiality
I keep your private business information confidential, meaning anything you share that isn't already public, and I won't pass it on. That's separate from showing the design work itself, which is covered under Ownership above.
No guarantee of outcomes
A dash improves how your product looks and how it reads to the people who judge it. It does not guarantee any funding, investment, customer, acquisition, or other business result. Any past client results I refer to are exactly that, past results, and not a promise of yours.
Liability
To the fullest extent the law allows, my total liability for anything connected to a dash is limited to the fee you paid for that dash. I'm not liable for indirect or consequential losses.
Our relationship
I'm engaged as an independent contractor. Nothing in these terms creates an employment, partnership, or agency relationship between us.
What a dash isn't
Implementing the design into your production codebase, ongoing design work, conversion and retention work against live traffic, or anything that runs across multiple months is a Halaska Studio engagement, not a dash. Email me at chris@halaskastudio.com if that's what you need.
Governing law
These terms are governed by the laws of the United Arab Emirates, and any dispute will be handled by the courts of Dubai, UAE.
Changes to these terms
I may update these terms over time. The version that applies to you is the one published at the time you book.
Questions before you book? Email chris@halaskastudio.com.